Shipping Policy:
At Acme Luxury Store, we are committed to getting your orders to you as quickly and efficiently as possible. We offer free standard shipping on all orders within Accra, with no minimum purchase required. We also offer expedited shipping options for an additional fee.
Orders are typically processed and shipped within 1-2 business days, and you can expect to receive your order within 5-7 business days for standard shipping, depending on your location. Expedited shipping options are available at checkout, with delivery times ranging from 1-3 business days, depending on your location and selected shipping method.
Please note that shipping times may be affected by factors beyond our control, such as weather, holidays, and carrier delays. If you have any questions or concerns about your order, please contact our customer service team at support@store.acmeluxury.com.
Returns Policy:
At Acme Luxury Store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free returns policy within 30 days of receipt of your order.
To initiate a return, please contact our customer service team at support@store.acmeluxury.com. with your order number and reason for return. We will provide you with instructions for returning your item(s).
Returned items must be in new and unused condition, with all original tags and packaging intact. Once we receive your return, we will process your refund within 5-7 business days. Please note that shipping charges are non-refundable.
If you receive a damaged or defective item, please contact our customer service team within 3 days of receipt of your order. We will work with you to arrange a replacement or refund.
Please note that our returns policy applies only to items purchased through our website. Items purchased through third-party retailers or resellers may be subject to their own returns policies.
If you have any questions or concerns about our shipping or returns policy, please contact our customer service team at support@store.acmeluxury.com.